Policies & Procedures

SPECIALISING IN RESIDENTIAL CARE IN NOTTINGHAM

Highly compassionate and experienced staff.

Staffing levels at Wollaton View are set out and expected in line with the types of service we provide. The Home currently employs around 40 members of staff.

The staff include:

Wollaton View operates a shift system for the majority of personnel; staff who are office based and Maintenance are generally set shifts. This enables us to provide continuous and seamless daily cover in all areas of our service. We typically have increased staffing levels during times when family members require greater support and a reduction at times when these needs are lower, thus reducing on the overnight shift.

All staff, regardless of what capacity they are employed, have undergone some form of formal training. This is either in house and face to face through our own experienced training team, or externally at collages. All staff have or are working towards their Care Certificate which is the foundation for all Health Care Assistants. Staff are supported to work towards an NVQ or equivalent care qualification or higher.

Staff are employed on a values-based approach. Whilst we encourage those to join our team with experience, this is not the only consideration given. We seek individuals who champion our approach and vision for the home and understand the need for a person-centred approach to care delivery.

All employees are required to undergo a 13 week probationary period before becoming a permanent member of the team.

All new staff participate in a induction programme with ongoing support and training thereafter in house. All new staff are supported with a mentor. Staff supervisions take place every two months as a tool to support development needs and enhance each individual’s performance. Appraisals are carried out annually. The in house training programme is reviewed and updated annually.